Heritage Manor West takes pride in working with a resident and his or her family with the goal of the best possible outcome, whether that means long term care or specialized rehabilitation so that the person can return home.
Philosophy of Service:
We believe that the focus of nursing services is the patient and in supporting each patient’s need for privacy, dignity and equality. We believe that nursing care is directed toward preventing illness and promoting recovery, rehabilitation, good health, and the well-being of the patient.
Our facility is managed to offer nursing and convalescent care. Our dedicated staff strives to respond to problems or sudden emergencies with sensitivity and skill. Our nurses are trained to monitor each resident’s physical condition and personal comfort. Our dietary department provides nutritious, appetizing meals carefully prepared, then served in a clean and comfortable dining room. The quality of life of our residents is as important to us as the quality of their care.
We believe in attentive service. We have carefully selected a staff that we feel will be caring, honest in their judgments, and eager to make the residents’ stay pleasurable. Our employees understand the importance of a kind word, a gentle touch, and the healing power of a smile. They must not only be competent, but compassionate. We are committed to the comfort and well being of all our residents.
We are a member of the Louisiana Nursing Home Association, Greater Shreveport Chamber of Commerce, Community Health Education Network (CHEN) Shreveport, and licensed by the Department of Health and Hospitals.